Refund & Return Policy

1.1 Damage Claims and Shortage

Reporting Window: Any damage, defect, or shortage must be reported within 24 hours of delivery. Claims reported after this time period will not be accepted.

Process: Customers must provide clear unboxing video evidence while opening the product for any damage or shortage claims.

For detailed return instructions, please refer to our dedicated Refund & Return Policy  page.

1.2 Refund Due to Payment Issues

If your payment is successfully deducted but not received by Leepi due to a technical error, the deducted amount will be automatically refunded by your payment provider within 7–14 working days.

1.3 General Refund Process

• Return Initiation: Our 24 hours return policy allows customers to return products after delivery if they find the quality or quantity unsatisfactory.
• Refund Request: A refund will be initiated if an order is cancelled by Leepi or due to stock unavailability. For further support, email us at leepiprints@gmail.com.
• Processing Time: Approved refunds will be processed within 7–14 working days and will reflect in your account as per your bank or payment provider timeline. If not received reach out to your bank provider immediately.